Retrieve from Address Book
Section "From":
Section "To":
Container
Document
Coverage
Email notification
Types of Notifications:
Cost Centre
Customer Reference
Mailed By
Contract no
Method of Payment
Credit Card Verification Number
Meter Number
Promo Code
Calculate
Clear
Print Label
Send Label
Carbon Neutral


Retrieve from Address Book

This button allows you to:

  • Select a single address book that is used for both address sections.
  • Store, search and retrieve up to 250 addresses.

Please note to add or modify entries in your address book, you must use the Add/Modify Address Book link located at the top of the screen.




Section "From":

This section contains the following mandatory fields:

  • Name: Primary contact that is shipping a package.
  • Address: Address of the primary contact.
  • Postal Code: The Postal Code entered is associated to the Postal outlet (where you deposit your package) and determines the shipping cost. It can be changed for a different Postal outlet if required.



Section "To":

This section contains the following mandatory fields:

  • Name: Name of the recipient of the package.
  • Address: Destination address.
  • Postal Code: Destination Postal Code



Container

This field displays a drop down list of all available container types. Select a predefined container or "Other" to enter parcel dimensions.




Document

Select this checkbox when you are shipping a document.
Dimensions are not mandatory when you ship a document.




Coverage

This field allows you to enter the value of the package. Note: Coverage against loss or damage of up to $100 in value is included with Delivery Confirmation. Additional coverage can be purchased in increments of $100, up to $5,000 in value.




Email notification

This option allows you to request emails to be sent when your item is shipped, delivered, signature obtained or unforeseen delivery interruptions occur. This option is available for services with delivery confirmation (barcoded) only.




Types of Notifications

Enter the email address(es) of those that you would like to have emails sent to when one of the following scan events happen on this item. Select the types of events that you would like each recipient to receive.

Ship: This email will notify you when:

  • the shipment order is created; and
  • the item is provided to Canada Post for delivery.

Exception: This email will notify you of any unforeseen delivery interruptions.

Delivery: This email will notify you when:

  • the item has received a Delivery Notice Card notifying the recipient to pick the item up at a local post office;
  • the item has been delivered; and
  • the signature image or signatory name is available to view online (if applicable).

Delivery Update emails will NOT be sent unless at least one valid email address AND one event type is selected.




Cost Centre

This field allows you to indicate which Cost Centre is used to allocate the costs of the shipping transactions.




Customer Reference

This field allows you to enter your own unique reference Number that will be linked to a Canada Post Item Number at the time of shipping. This reference number enables you to display the parcel tracking history just as you would with the Item Number.




Mailed By

This field is mandatory. This field identifies the Canada Post assigned customer number of the customer that is preparing the mailing.




Contract no

This field is mandatory. This field identifies the contract number associated with the Mailed by Customer Number.




Method of Payment

This field is mandatory. This field allows you to select from a drop-down list a method of payment for the mailing.




Credit Card Verification Number

In our ongoing effort to provide a secure purchasing experience, we require your credit card verification number each time you order from us. We don't store this security number.

You can find the required credit card security code as follows:
Visa and Mastercard
On the back of your card: Three-digit, non-embossed number printed on the signature panel immediately following your account number.
American Express
On the front of your card: Four-digit, non-embossed number printed above your account number.




Meter Number

A valid 7 digit meter number must be provided when using Meter as a method of payment. If meter number is unknown, contact your supplier.

For more information on Postage Meters:
https://www.canadapost-postescanada.ca/cpc/en/business/postal-services/stamps-meters.page




Promo Code

A promo code is like a virtual coupon. If you have one, enter it here to get a discount on your shipment or mailing.




Calculate

Click this button to send the shipment for rating. The information displayed in this section is calculated from the information capture in the "From" and "To " sections. The cost of the shipment and the Service standard are displayed.




Clear

Click this button to clear all data fields in of editable values. The cursor will be positioned back on the first field.




Print Label

This button allows you to generate the printing of an address label within the browser after a shipping item has been successfully submitted to Canada Post.




Send Label

This button allows you to send an email notification after you have entered a valid email address in the "eMail Address to Receive Label" field.
Note: A warning message requires confirmation before the email is sent and a confirmation message is returned with a purchase order number.




Carbon-neutral shipping

Carbon-neutral shipping means that we're balancing the emissions generated from shipping. We purchase carbon offsets and neutralize the environmental impact of these emissions.

Canada Post is actively working to reduce emissions. To achieve carbon-neutral shipping, we partner with accredited carbon offset providers. These providers support projects that mitigate the environmental impact of shipping your packages.